Full Terms and Conditions of Entry
Download
Non Raceday Terms and Conditions
Download
Website Terms and Conditions
Download
Entrance to Newbury Racecourse is subject to the Terms & Conditions of Entry.
A summary of the key elements in the above document are listed below.
ABANDONMENT POLICY
Tickes & Packages
In the event of racing being abandoned refunds on admissions tickets purchased will be paid as follows:
a) abandonment before completion of the first race – full refund
b) abandonment before completion of the third race – 50% refund
c) abandonment thereafter – no refund
Newbury Racecourse will not refund the cost of racecards purchases in the event of abandonment. Cash cannot be refunded on the day. Racegoers should send their tickets to the address below for a refund. Newbury Racecourse plc, The Racecourse, Newbury, Berkshire RG14 7NZ
Hennessy & Racegoers Restaurant
If the meeting is abandoned two hours prior to the first race a credit note will be issued. if abandoned before the start of racing, the client has a choice – either transfer the booking to another meeting or continue with meal. If continue with meal, the badge /ticket part of package is refunded providing the ticket or badge is returned to the racecourse – the full value of the badge/ticket is refunded. To transfer booking to another equivalent meeting, the badge /ticket must be returned.
Hospitality Boxes
It the meeting is abandoned prior to the first race or before lunch has been served a FULL REFUND is given. If racing is abandoned once lunch has been taken ~ 50% REFUND, if abandon between 1st and 3rd race – 25% REFUND; abandon after the 3rd race – NO REFUND
Please note proof of purchase (ticket or badge) must be retuned to qualify for a refund in all circumstances.
Hennessy Restaurant
In the case of the meeting being abandoned, the badge element of your package is refundable.
Racegoers Restaurant
If the meeting is abandoned prior to 9am on the day of racing a full refund is given. In the event of the meeting being abandoned after this time you are advised to go ahead with your meal as only the admission part of your package is refundable. Please note this is not a full refund as the ticket element of the package is discounted.
The Racegoers Restaurant must be booked 7 days prior to the raceday to gain the discount. Space may be available on the day.
SPECIAL OFFERS/GROUP DISCOUNTS
All special offers and group discounts must be booked 7 days prior to the raceday.
If the race meeting is abandoned only the admission element of the package is refundable. This is only a part refund as the ticket is discounted.
DRESS CODE
Annual Members Areas
Annual Members are reminded that gentlemen are required to wear a shirt and tie or a polo neck. Smart attire is expected at all times. Jeans, sportswear and shorts are not permitted. Annual Members guests must adhere to the dress code.
Premier Enclosure
Racegoers are encouraged to wear smart attire, although a tie is not essential for gentlemen, it is preferred. NO jeans, shorts, T-shirts, vests, tracksuits or sportswear (including trainers) are permitted in the Members Enclosure. .
Grandstand Enclosure
Racegoers within the Grandstand Enclosure are encouraged to dress smartly. Smart shorts and jeans are acceptable, but no bare tops, vests or tracksuits please.
Racegoers Restaurant and Hennessy Restaurant
Smart dress in encouraged in both these areas.
Picnic Enclosure
There is no dress code in this area
Sunday Race meetings
There is no dress code at these meetings in any enclosure, apart from the Annual Members facilities.
There is no dress code for children under 12.
Newbury Racecourse plc reserve the right to refuse admission to anyone who is considered inappropriately dressed.
FOOD AND DRINK
Food and drink may not be brought in to the racecourse, except the Picnic Enclosure.
ADMISSION
In accordance with our terms and conditions please note that admission badges and tickets purchased from unofficial sources will be void and therefore not accepted for admission. Newbury Racecourse plc reserve the right to refuse admission to anyone who is considered inappropriately dressed.
RACECARD
The contents of the racecard are for information only and, as far as is reasonably practical, are accurate at the time of going to press. Newbury Racecourse plc reserves the right to amend the programme due to unforeseen circumstances.
BETTING MANAGER
The Betting Manager is situated in the Nursery Lawn area adjacent to the portacabins. Customers of the Boards and Rails bookmakers should check their itemised tickets immediately on receipt, as mistakes cannot be rectified after the “off”. Customers are reminded to retain all betting tickets until after the weigh-in, as immediate payment will be made only on production of the original ticket. All tickets will remain valid for one month.
COMMUNICATIONS
The use of all types of communication equipment is strictly controlled at all racecourses. Members of the public may not use two-way radios, scanning receivers etc., for any purpose. Mobile telephones may not be used in or near any designated betting area, or for off-course betting purposes. Further details are available from the racecourse office.
DOGS
Racegoers are reminded that dogs are not allowed in any enclosure. They must be kept on leads at all times in car parks. The Police and RSPCA officials reserve the right to force entry into any car to release an animal suffering.
FIRST AID
There are two First Aid Centres on the racecourse. One is in the grandstand enclosure adjacent to the Picnic/Silver Ring entrance. The other can be found in the Premier Enclosure at the Main Entrance.
HORSE WELFARE
The welfare of horse and jockey is our top priority. We do everything we can to minimise the chances of horses incurring an injury. A team of veterinary surgeons is present at every meeting ensuring the safety of the horse. It is our policy to erect green screens around any horse requiring veterinary attention. These provide privacy and a calm environment for the vets and connections while the horse is attended to.
PHOTOGRAPHY
Our Official Photographer is Ian Headington. Should you wish to purchase photos of today’s racing he can be contacted on 01273 471529. At the majority of our meetings the official racecourse photographer will be taking crowd scenes for use in our promotional and marketing material. If you do not wish your photograph to be taken, please make the photographer aware. Whilst photography on the track is strictly forbidden racegoers may take photographs for private use from within the enclosures: flashes are not allowed. Press and commercial photographers should apply to the racecourse press office on 01635 40015 at least 7 days before the meeting for accreditation. The attention of all press and professional racing photographers is drawn to the jockey club instruction no. HRAGI5.2.
RACEDAY VIDEOS
Racetech can supply videos or DVD’s of races run today and at previous meetings. Please call them directly on 0208 9473333 to place your order.
SEATS
Please note seats may not be reserved in any area.
STABLE LAD RECOGNITION
Newbury Racecourse is pleased to announce that for all Grade and Group races held here, the lad or girl in charge of the winning horse will receive a memento as recognition of their hard work.
WINNING TOTE TICKETS
All winning tickets not claimed on course can be redeemed by returning your winning ticket to: Douglas House, Tote Park, Chapel Lane, Wigan, WN3 4HS
ZERO TOLERANCE
We want our visitors to be able to make the most of the racing experience at Newbury, and ask all racegoers to ensure that their actions, whether in bars or in open areas, do not affect the enjoyment of others. In instances where groups or individuals demonstrate behaviour which is considered likely to be unacceptable to the majority, they will be ejected from the course without question. We thank you in anticipation for your co-operation in helping us to maintain a safe and secure environment in which everyone can enjoy racing at its best.
For more information contact
info@newbury-racecourse.co.uk